| |
| FAQ |
1. What kind of bikes do you rent ?
We offer only late-model, dealership-maintained motorcycles from major
manufacturers. Current models are sport-oriented, but if there is enough
demand for a particular model it may be added to the fleet. See our
Fleet page for more information on current models available.
2. What do I need to rent a motorcycle ?
Renters must be 18 years of age or older, possess a valid driver's
license with motorcycle endorsement (non Quebec residents must also
possess a valid passport for identification), a major credit card for a
deposit at the time of the rental, and have previous riding experience
with a similar high performance motorcycle. You must possess a
motorcycle helmet in good condition, or may rent one at the rental
location - helmets are personal safety equipment and some are available
for rent.
3. What are the rental periods ?
Rentals are based on 24 hour periods with discounts given for multi-day
and weekly rentals. Late returns accrue penalty fees.
4. What’s the rental procedure ?
A. Contact us by phone or email to set up the desired rental date(s) and
model. A $100 deposit will be charged to your credit card to hold your
reservation, to be credited to your rental charges.
B. On the pickup date, Primomoto will collect remaining fees for the
rental. We will also place a $3000 hold on your credit card for security
& possible damages—your card will not be charged unless there is a
problem. There is no cost to you for the hold procedure.
C. Enjoy your ride. When the motorcycle is returned per the terms of the
rental agreement the security hold on your credit card will be released.
5. Where can I ride ?
Clients are free to ride on any public Canadian road or highway, except
for gravel roads, beaches, "logging" or other non-public roads, and must
obey provincial and local vehicle laws and restrictions. At present,
under no circumstances are the motorcycles to leave Canada. In addition,
race track use or “stunt riding” is strictly forbidden and will forfeit
your security & damage hold, and may subject you to additional fees &
damage costs.
6. What is your cancellation policy ?
Cancellations made at least 14 in advance will get a refund of your
deposit. Cancellations made less than 14 days in advance will result in
the forfeiture of the $100 deposit or it can be credited towards a
future reservation date.
|
| Other
Information |
Customer Orientation.
Every client will receive orientation to the motorcycle. The client
orientation will cover all aspects of safe motorcycle operation, the
clients' maintenance responsibilities, and local and province laws.
Storage.
Primomoto will provide storage for client luggage, airline tickets, and
other valuables free of charge, however at clients' risk.
Maintenance Responsibility.
Fuel and oil are the customer’s responsibility. Fuel required for use in
ALL of our motorcycles is HIGH Octane 94. The customer is responsible
for checking engine oil levels at each refuelling and must report
mechanical failures immediately. Instructions and procedures for
maintenance expense reimbursement are provided at pick-up. Customers may
be held responsible for mechanical damage due to negligence in
motorcycle operation or failure to provide normal maintenance.
Damage Responsibility.
The customer is fully responsible for the motorcycle from the time it
leaves Primomoto until it is returned to Primomoto custody. It is the
customer’s responsibility to return the motorcycle to Primomoto custody.
The customer’s insurance may apply to damages or loss, less the
deductible amount, as determined by the insurance company. If you are
unsure of your riding abilities or are not comfortable taking
responsibility for the motorcycle, please do not make a rental
reservation.
Limits of Liability.
Please keep in mind that motorcycle riding is a potentially dangerous
activity and can result in injury and even death. Primomoto does not
provide medical coverage of any kind. The renter releases Primomoto of
all liability. It is the responsibility of the rider to accept all terms
and conditions outlined in the Motorcycle Rental Agreement and Release
of Liability forms that are provided at the time of the rental.
|
|
|